Our Price Promise

We work hard to keep our prices fair without playing games with fake “was” prices or constant fake sales.

What we promise

Prices shown are the price you pay — they include UK VAT at 20%.
We do not show inflated “RRP” or “was” prices that the item has never genuinely been sold at (in line with CMA guidance on misleading pricing).
When we do run a sale, the “was” price is one we actually charged for at least 28 consecutive days in the preceding 6 months.
Delivery is calculated transparently at checkout — no hidden fees at the final step.

Found it cheaper elsewhere?

We don’t operate a formal price-match scheme, but if you find a comparable item from a reputable UK retailer at a lower price, send us a link to support@retailssupp.com. Where we can match (allowing for stock cost and delivery), we will — and we’ll honour the lower price for 24 hours.

If a price changes after you order

If we reduce the price within 14 days of your order, email support@retailssupp.com with your order number and we’ll refund the difference to your original payment method.

Pricing errors

Despite our best efforts, an obvious pricing error (item listed at £1 instead of £19, for example) is not binding on us. Where we spot the error after you order, we will cancel the order, refund any payment, and offer you the chance to re-order at the correct price.

Multi-buy & discount codes

Discount codes are limited to one per order unless stated otherwise. Multi-buy offers (e.g. 3 for 2) are calculated automatically in your basket.